Privacy Policy

Our Privacy Policy

Jolie School of the Arts

Jolie School of the Arts respects the privacy of our students and families. This policy explains how we collect, use, and protect information when you visit our website or interact with our programs.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Fill out a contact form

  • Register for lessons, camps, or events

  • Schedule a trial lesson

  • Contact us by phone, email, or text message

This information may include:

  • Parent or student name

  • Email address

  • Phone number

  • Student age or lesson preferences

  • Scheduling information related to lessons or programs

We only collect information necessary to communicate with you and provide our services.

How We Use Information

Information collected may be used to:

  • Respond to inquiries

  • Schedule lessons or programs

  • Send appointment reminders or updates

  • Provide customer support

  • Improve our website and services

We do not sell or rent personal information to third parties.

Analytics and Website Tracking

Our website may use tools such as Google Analytics or Google Ads conversion tracking to understand how visitors interact with our site and to measure the effectiveness of advertising.

These tools may collect non-identifying information such as:

  • Pages visited

  • Time spent on the site

  • General geographic location

  • Device or browser type

This information is used only to improve our website and marketing efforts.

Photography and Media

From time to time, Jolie School of the Arts may photograph or record activities such as lessons, camps, recitals, or events for educational or marketing purposes.

Families may opt out of media use by notifying us in writing or through our registration forms.

We respect all privacy requests and will avoid using images of students whose families have opted out.

Children’s Privacy

Our programs serve children, and we take care to protect their privacy.

We only collect information provided by parents or guardians for the purpose of scheduling lessons, communication, or program participation. We do not knowingly collect personal information directly from children through our website.

Messaging Use Case Description

Jolie School of the Arts uses SMS messaging to communicate with parents and students regarding music lessons. Messages may include responses to inquiries, lesson scheduling, appointment reminders, and important updates related to lessons or programs.

Opt-In Description

Customers opt in to receive SMS messages by contacting Jolie School of the Arts through our website forms, booking system, or by sending us a message directly. SMS communication is used only for conversational messages related to lessons, scheduling, and customer support.

Example Messages

Hi! This is Jolie School of the Arts confirming Ava’s piano lesson tomorrow at 4:30 PM.

Thanks for reaching out! We have openings for piano lessons on Tuesday or Thursday. Let us know which works best.

Opt-Out Instructions

Reply STOP to unsubscribe from SMS messages.

SMS consent is not shared with third parties for marketing purposes.

Data Security

We take reasonable steps to protect the information shared with us. However, no internet transmission can be guaranteed to be completely secure.

Contact

If you have questions about this policy or how your information is used, please contact:

Jolie School of the Arts
Hello@JolieMusique.com
919-590-5991